Reviews

"Couldn't be more impressed with every aspect of the experience."

Had a new ac unit and tankless water heater installed. Fair price, excellent customer service, and the employees went above and beyond what was required of them. Couldn't be more impressed with every aspect of the experience.

Michael J.

"Thanks so much!"

My AC unit finally gave out on the hottest day of the year. Mark came out the same day with hopes to repair it, but it had blown its last gust of cool air. Miraculously, they had a vastly superior Carrier unit in stock and installed it the very next day. Installers Don and Connor were EARLY, friendly and professional, and I now sit in my 70-degree oasis while it’s 100 outside. I have already awarded my furnace and hot water heater replacement this fall to Ideal Comfort. Thanks so much!

Jonathan B.

"Really appreciate the excellent service they provide!"

Great company to work with! Very fair pricing as well! Highly recommend! Really appreciate the excellent service they provide!

Chris E.

"Reliable Company!"

Ideal Comfort was awesome, they were able to fit us in on very short notice over the holidays. They were punctual, fixed what needed to be fixed and were very friendly. They recommend we start putting money away to replace the unit but were honest telling us we were good for now. If your looking for a honest, reliable company, look no further! Thanks Ideal Comfort!

Paula S.

"Excellent Customer Service!"

Excellent customer service Chris came out to inspect my moms furnace. He explained everything he was checking. I feel this is a company you can trust very honest. Furnace is working great and he found no problems.. Thank you Chris!!

Just S.

"Extremely Responsive!"

Extremely responsive and friendly service!

Anthony O.

"Amazing Service!"

Amazing service. Can't recommend them strongly enough. Honest, reliable, helpful, professional, and local. Call them you will be happy you did.

Debi B.

"Very Professional!"

Ideal Comfort is a great company. I called them with a problem. They are very professional. They had my heater up and running in now time. Give Justin and his team a call. Thank you!!!

Kevin B.

"Great Service!"

Great prompt service at a fair price.

Chris C.

"Professional and Very Nice!"

Very happy with work completed, reasonable prices and very nice and professional.

Monica H.

"Knowledgeable and Professional!"

Justin is very knowledgeable, professional. When we were in a jam he was quick to show up find the problem and get us going again. Prices are very reasonable. I would recommend him to everyone I know.

Joe C.

"Definitely Recommend!"

We had a brand new a/c system installed, and Justin was definitely the right person for the job. His prices are competitive and honest, with no hidden fees. He got the job done cleanly and in a very timely manner, and, he is very easy to talk to, explaining the process very clearly from the start. Ideal Comfort will definitely be getting referrals from me in the future.

Clint C.

"Amazing Service!"

Came out right away and actually gave us an honest second opinion, they were able to get me cooling for a very reasonable price and saved me from getting ripped off by buying an AC from a other company that said it needed to be replaced when it didn't. Thanks Ideal Comfort!

Carlos E.

"Great Job!"

Ideal comfort replaced a/c and furnace, they did a great job and I would recommend them on the future Javier is great had me done in 2 days. While other company’s were 6weeks out to install. Great company.

Garth W.

"Above & Beyond!"

Ideal comfort! This company truly went above and beyond for my family and I. During the holidays our furnace went out, and we had no heat. We reached out to our home warranty company and were told they were backed up on their schedule and also not working during holiday weekends. When I spoke with Mike from ideal comfort he assured me they would get in as soon as possible even if it was a holiday weekend. They even accommodated our work schedules! Jeremy found the problem right away and made several attempts to reach out to our home warranty company. Ideal comfort made three different service calls to the house and also spent several hours on the phone trying to work with the warranty company! The warranty company did not offer any answers or resolution. They refused to cover the cost of the repair, and said it was due to an ongoing issue. Jermery assured the home warranty company this was not due to an ongoing issue. They even contacted the manufacturer of the parts to see if this could be covered. I cannot thank Ideal comfort enough for all the help and service they provided to me at this time. During such a difficult time for my family and I, I really felt they cared. They assured me they would still help my family and I. They covered the entire cost of everything needed! I can’t even explained what a blessing this was for my family and I!! Ideal comfort is the best in the business. I highly recommend them to anyone who needs HVAC repairs and I will definitely be a lifelong customer. I know they care about their clients and the work they provide. (I have also cancelled my useless home warranty!)

Thanks to Mike, Jeremy, and Ideal Company, my family now has a warm home again!!

Kristen M.

"Great Company!"

I use Ideal for all of our residential and commercial properties and always have an amazing experience with them! Their technician Jeremy is always the friendliest, most helpful person I've worked on any service project with. He always explains to me and shows me the issues, gives me a couple of options for repair and gives me pointers on things I can do to extend the life/value of our HVAC systems. Always a great company to work and communicate with!

Jeanelle M.

"Best Customer Service!"

Honestly, some of the best costumer service I have ever had with a service company. I can’t speak highly enough of Jeremy walking us through what was going on with our system and how he was planning on fixing it. We will definitely be using Ideal Comfort again in the future.

Michael K.

"Highly Recommend!"

Truthful, honest and no pressure. Instead alternatives and understandable pricing alternatives. Jeremy M was especially thoughtful and helpful in answering system questions. I will definitely use them again for any HVAC needs. Highly recommended.

Roger B.

"Exceptional Service!"

Jeremy was super! I like learning how things work, our furnace was not working properly... he explained what the issue was and how he was checking /correcting the problem. Also, he contacted me to let me know his ETA, that was nice. The added perk, was they offer a membership package (3 opt to choose) I opted to do, that includes a spring a/c and fall furnace check up...plus 2 additional % off discounts. Thanks so much Jeremy!

Randal S.

"Professional & Efficient!"

The customer service from this company is about as close to perfect as it gets! I used them to install a mini split system on my shed. Their tech, Jeremy, was professional and efficient. I highly recommend this company for anything HVAC!!

Lawrence N.